OUR PHILOSOPHY

Frequently
Asked Questions

Therapy FAQs

To be successful in therapy requires two things. One, a trusting therapeutic relationship. And two, a commitment from both individuals to show up and do the work. As a client, you want to feel connected and safe with your therapist. You want to believe their training, expertise, and style match your needs.

Evaluation FAQs

Psychological Evaluations provide an in-depth understanding of an individual’s mental health status and provide diagnostic clarification and treatment recommendations, using psychological tests and extensive review of collateral information.

Psychological Evaluations can also focus on cognitive functioning, neuro-cognitive development, expressive and receptive language skills, executive functioning, processing speed, visuomotor skills, social comprehension, memory and learning, and emotional/behavioral functioning.

Our Benefits

Flexible Therapy
Modes

Offering both in-office and online therapy sessions, we ensure accessibility and convenience to fit your lifestyle. Whether you prefer the personal touch of face-to-face sessions or the flexibility of online consultations, our service adapts to meet your needs.

Multiple Payment
Options

Understanding the importance of mental health care, we provide various payment options including insurance billing, cash payments, and CareCredit plans, with no financing for 12 months. Our goal is to make therapy accessible, ensuring that financial constraints do not hinder your path to wellness.

Personal & Group Sessions

Our services are designed to cater to both individual preferences and the dynamics of group therapy. Whether seeking personalized care or the shared experiences of group sessions, our therapy programs are tailored to support your journey to healing in a setting that feels right for you.

General Info

Office Hours

Monday-Thursday: 10am - 5pm
Friday: 10am - 3pm

Emergencies

(302) 608-3780
(302) 355-3226 fax

admin@balancedlivingde.com

Therapy Cancellation Policy

To support your journey towards well-being, we gently remind you to prioritize attending your therapy sessions. We understand that unforeseen circumstances may arise; should you need to cancel or reschedule, please provide us with at least 24 hours' notice. For cancellations with less than 24 hours' notice or missed appointments, our policy is to apply the full charge for the session. For documentation purposes, we kindly request that you notify us via email.

Testing Cancellation Policy

For intake appointments, please provide a notice of 48-72 hours if you need to cancel or reschedule. For testing days, we require at least one week's notice. Cancellations or rescheduling requests that do not meet these time frames may be subject to fees to cover reserved time. Please notify us of any changes via email to facilitate proper documentation and adjustments.

Still Have Questions?

Whether you're seeking therapy, evaluations, consultations, or training, our dedicated team is here to support your journey toward well-being.

For immediate service please call our office.

Call: (302) 608-3780

Alternatively, our contact form is available for your convenience.

We typically respond within 24 hours.