About Center for Balanced Living

Dr. Niki Serravalle is a licensed psychologist and licensed professional counselor of mental health, and the founder of Center for Balanced Living. With more than two decades of clinical experience, she now focuses on psychological evaluation, clinical supervision, consultation, and training other clinicians.

“I do this work because clarity changes everything,” she says. “It gives people language for experiences that have felt confusing, and it opens the door to the right support.”

She is not currently accepting new individual therapy clients. Our clinical team is glad to talk with you about fit and availability.

Jada Senter is our Practice Manager, and often the first voice you hear when you call or email. She wants that first contact to feel like what it is: you have already taken the first step in prioritizing your mental health.

The question new clients ask her most is what their insurance will cover. Jada helps you get an estimate of your mental health benefits before you begin. Behind the scenes she keeps the practice running, and she watches something that matters more than it looks: that our clinicians take time for themselves, so they can stay fully present for their clients.

Outside of work, Jada is pursuing her own degree to become a therapist.

Amanda Foxwell is a Licensed Professional Counselor of Mental Health who works with teens and adults. “Sometimes life feels heavy, and it helps to have someone listen,” she says. “You don’t have to have it all figured out. We’ll start wherever you are.”

She is EMDR-trained and certified in ecotherapy.

Kirsten Lowe is a mental health counselor with a master’s degree in Clinical Mental Health Counseling from Wilmington University. She also holds degrees in Elementary Education and Special Education, with advanced training in autism and severe intellectual disabilities. Before becoming a counselor, Kirsten worked as a special education teacher serving children ages 5 through 14.

Her therapeutic approach is collaborative, supportive, and individualized, drawing from Cognitive Behavioral Therapy, mindfulness-based strategies, and strengths-based care. Kirsten is also completing EMDR training as part of her continued commitment to trauma-informed, evidence-based practice. She works to create a safe and open space where clients feel heard, supported, and empowered in their growth.

Brianna Patton works with teens and adults carrying anxiety, depression, a difficult childhood, or relationships that keep hurting in the same way. Her sessions combine conversation with structure. She draws on Cognitive Behavioral Therapy, Internal Family Systems, and EMDR, which she practices under supervision.

Clients describe her as supportive, genuine, and willing to gently challenge what keeps them stuck. Brianna is a Licensed Associate Counselor of Mental Health.

Brittany Heitmann is a Licensed Professional Counselor of Mental Health who works with people who feel a little lost and want help putting their thoughts in order. “It is one of the greatest honors of my life to be the place where you feel safe telling your story,” she says. “This is a process we walk through together.”

Michael Szczechowski is a sixth-year doctoral candidate in West Chester University’s PsyD program, completing part of his pre-doctoral internship at Center for Balanced Living under Dr. Serravalle’s supervision. He provides psychological assessment for people ages 12 and up, most often around questions of ADHD, autism, and learning differences, and for anyone struggling to get through the day without knowing why.

His aim is for you to feel heard and to feel like a collaborator, not to be told what you “have.” Testing is standardized, but he checks in, builds in breaks, and talks with you along the way. Feedback is a real conversation, in plain language, about what the results show and what to do next. Testing sessions are in person; intake and feedback sessions can be virtual.

Outside of work, Michael (tries to) exercise, trains in Brazilian Jiu-Jitsu, cooks, and spends time with family.

Kim Shiflett is our Assessment Team Lead. From the first email or phone call, she guides families and adults through the evaluation process and makes it as smooth as possible, whether you are a parent looking for answers for your child or an adult looking for answers for yourself.

Her goal is for you to feel at ease with your decision to seek an evaluation, and never to feel unheard or left waiting for an answer. The question she hears most is whether an evaluation will be covered by insurance. Every policy is different and coverage cannot be guaranteed, so her team contacts your insurance company before the evaluation and shares what they learn. We also encourage you to check with your plan.

Outside of work, Kim's life is family, laughter, and sports.

Kimberly is a Pn1 Nutrition Specialist and a Certified Personal Trainer. She believes that our health is a combination of the food we eat, how we move, our daily habits and who we have surrounding us in our lives.

As a wife, homeschool mom, and entrepreneur she gets that life can be busy, overwhelming and difficult. We often put our health and needs last but it’s incredibly important to start taking care of you mentally and physically. Through 1:1 training or group training, Kimberly takes a whole body wellness approach to making healthy living custom to your lifestyle.